Voice messaging is an alternative to voice calls or text messages. It can be sent or stored in voice media, which can be accessed by a smart device or even a landline.
Voice messaging can be used between groups or a single contact. The form of voice message determines that it can be more expressive and vivid compared with SMS messages. It is also more convenient if you’re allowed to speak up to compose a message.
Voice messaging is usually more expensive than SMS messages. And SMS messages have a higher open rate than voice messages.
A voice messaging system is a group of voice message services combined together to serve the business. It can include:
a. Communicate with an entire contact list with pre-recorded phone messages;
b. Advertise daily specials and monthly promotions via a voice message broadcast;
c. Send emergency alerts through voice message software;
d. Notify customers of upcoming billing dates or past due invoices with a professional voicemail message;
e. Relay company information and alerts to employees via broadcast messaging;
f. Create surveys and polls with phone trees with recorded telephone messages.
SMS authentication—also known as SMS-based two-factor authentication (2FA) and SMS one-time password (OTP)—allows users to verify their identities with a code that is sent to them via text message. This code is an SMS verification code.
As a merchant, before texting a customer, it's crucial that you first get their consent. The word “opt” simply means to “make a choice.” So, an opt-in means that the recipient is choosing to subscribe to your texting communications. In other words, they
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One-time password SMS is the same thing as OTP SMS. This is an authorization method to verify the user’s identity for safety reasons. Many merchants use one-time password SMS in their business operations.
An SMS alert is a message sent by merchants or organizations to mobile phones or devices, to notify something to the receivers.
If you are looking for good marketing methods to promote your business, there is a great method that I would like to recommend to you: SMS text marketing.